Widgetbox Status

Widget Serving Is Down

Many of your widgets are not currently being served right now. This is a networking issue that we are all actively working on. We will let you know as more information is available.

Update: all widgets are being served as of 1pm PST. The networking issues were again within our hosting provider. We have active and immediate plans to move to a more reliable host.

Widgetbox Connection Issues

We're experiencing intermittant delays and dropped connections serving your widgets and browing the gallery.

We're all working on it and will update this as soon as more information is available.

Update: All systems are fine now. There was a networking issue that we are continuing to investigate both within our hosting provider (Rackspace) and in our own systems.

Developer metrics will be late

We’ve done some major upgrades over the last few days and as a consequence, your developer metrics will be a day late. There’s an outside chance that it will be two days, depending on how some jobs run tonight.

No metrics are lost, we just had to delay processing.

We’re very sorry for the inconvenience.

Slowness right now

We're experiencing slowness in widget serving and in browing our gallery right now. Will update as more details are available.

Update 12:00 noon: no more slowness. The issue was networking hardware at our ISP. Will update as more details are available.

Update: Our provider, Rackspace, installed the wrong license on our networking hardware. The resolution for this, and for the many other Rackspace-related issues, is to move to a different provider and to multiple datacenters. This set of projects is in progress.